Contact Us
Non Gamstop Casinos is an independent comparison site covering casinos not on Gamstop, and we welcome messages from readers who use it. Below is what we can help with, how to reach us, and what to expect once you've sent something over.
What we can help with
Most messages we receive fall into a handful of categories, and it helps us reply faster if you tell us which one applies:
- Review accuracy — you've spotted something on one of our brand write-ups, such as an offer detail, that looks out of date.
- General questions — you want clarification on how we rate and rank casinos not on Gamstop, or how a particular bonus or payment method works.
- Site feedback — suggestions on how we can make the comparisons on cigroup.org.uk more useful.
- Corrections and disputes — you represent a brand featured on this site and want to flag inaccurate information.
We are not able to intervene in individual disputes between a reader and a casino operator, process withdrawals, or verify accounts on your behalf — those matters sit with the operator itself. If you're concerned about your own gambling and want support or self-exclusion options, our Responsible Gambling page is the right place to start.
How to reach us
You can email the team at [email protected]. We read every message and aim to respond within a reasonable timeframe, though during busier periods replies may take a little longer. Please include which page or casino your message relates to, as this helps us route it to the right person and answer more precisely.
Before you get in touch
A number of common questions are already answered elsewhere on the site, so it's worth checking these first:
- For a full rundown of the casinos we cover, how they compare on bonuses, games and payment methods, see our Non GamStop Casinos 2026 - Best Online Casinos UK guide.
- For details on who writes and reviews our content and how the site operates, visit About Us.
- For the rules governing use of this site, see our Terms and Conditions.
Feedback on our reviews
Our rankings are built from research into each operator's licensing, payment options, game range and offer terms, and commission from any brand never decides its position on the page. That said, the industry moves quickly — new casinos launch, bonus terms change, and payment providers come and go. If you've come across something on cigroup.org.uk that no longer matches what a casino currently offers, telling us about it directly helps keep the site accurate for the next reader. We treat every correction request seriously and will review the source material before making any change.
A note on age and responsible use
cigroup.org.uk is intended for readers aged 18 and over. If your message concerns a gambling problem, either your own or someone else's, we'd encourage you to reach out to a dedicated support service alongside contacting us, and to read through our Responsible Gambling page for further guidance and options, including how self-exclusion outside the Gamstop scheme works.